Project Overview
Super Market Galaxias (PENTE S.A.), one of Greece’s most established supermarket chains, partnered with WITSIDE to modernize its Business Intelligence capabilities and empower its teams with faster, more reliable access to business-critical insights. Operating in a demanding retail environment, the company sought to unify data across sales, purchases, store performance and promotional activities, reducing its reliance on time-consuming, IT-dependent reporting processes.
WITSIDE designed and implemented a powerful Business Intelligence solution powered by Qlik Sense, introducing four dedicated analytics applications that transformed fragmented data into a unified, interactive, self-service analytics environment. With consistent KPIs, dynamic dashboards and advanced analytical capabilities, Galaxias can now monitor commercial performance, evaluate promotional effectiveness and make faster, data-driven decisions across the organization.
Client's Challenges & Needs
Managing extensive volumes of data across multiple systems, Galaxias faced challenges in obtaining a consistent, consolidated view of its commercial operations. Extracting and combining information required frequent ad-hoc queries and IT involvement, slowing down reporting and limiting business users’ ability to independently explore data. At the same time, the absence of standardized KPIs made it difficult to consistently compare sales, evaluate suppliers, assess promotional effectiveness, and monitor store performance.
The company needed a scalable, reliable analytics environment that would eliminate information silos, establish a single source of truth and empower its commercial and management teams to access actionable insights independently, supporting faster and more informed business decisions.
The WITSIDE Solution
Unified Sales & Supplier Analytics
Integrated sales, purchasing and supplier data into interactive Qlik Sense dashboards, enabling teams to analyze consumer preferences, evaluate supplier profitability and gain deeper visibility into commercial performance.
Store Performance & Purchasing Insights
Enabled detailed analysis of store performance across geographical regions and product categories, connecting sales with purchasing data to identify demand patterns and support more informed commercial planning.
Promotion Performance Analytics
Introduced advanced analytics to monitor promotional discounts, measure cost-effectiveness and assess changes in demand before, during and after campaigns, supporting more effective promotional planning and supplier negotiations.
Self-Service Management Dashboards
Equipped management and business teams with dynamic dashboards, standardized KPIs and drill-down capabilities, enabling independent data exploration, consistent reporting and faster access to business-critical insights.
The Results
Faster Insights & Greater Business Autonomy
Empowered business users to access, filter, and analyze data independently, significantly reducing reliance on IT and eliminating reporting bottlenecks, allowing teams to focus on insights rather than data extraction.
Unified Visibility & More Informed Decisions
Established a single source of truth with consistent KPIs across sales, stores, suppliers and promotions, improving data transparency, enabling meaningful comparisons and supporting more confident commercial decisions.
Greater Operational Efficiency & Scalability
Streamlined reporting processes and reduced operational complexity through a reliable, high-performance analytics environment, creating a scalable foundation for future applications and evolving business needs.
