Project Overview
Alpha Bank, one of Greece’s leading financial institutions, partnered with WITSIDE to accelerate its digital transformation and strengthen operational decision-making through real-time data access.
The Bank’s IT department identified the need for immediate visibility into key transactional data. WITSIDE delivered a custom-built Qlik Sense Dynamic Views solution, enabling the monitoring of anomalies, enhancing compliance, and reducing reliance on manual processes.
With over 1,000 fields from core banking systems consolidated into one interface, Alpha Bank now transforms complex datasets into actionable insights with speed, accuracy, and security.
Client's Challenges & Needs
Alpha Bank required a scalable, real-time analytics solution to manage the high volume and complexity of transactional data across multiple systems.
The challenge was twofold: ensuring rapid detection of potential threats and replacing time-consuming, manual data-gathering processes with automated, centralized insights.
Prior to implementation, teams had to extract and process data separately from various systems, which delayed analysis and responsiveness.
Alpha Bank needed a secure, high-performing platform that would enable real-time monitoring, reduce incident response times, and support fast, informed decision-making across compliance and IT operations.
The WITSIDE Solution
Real-Time Reporting
By using Qlik Sense Dynamic Views, we ran interactive reports with live data updates, allowing Alpha Bank teams to monitor problems and quality issues across core systems instantly.
Consolidated Data Access
We integrated over 1,000 data fields from key source systems into a unified interface, eliminating the need for manual post-processing and cross-system navigation.
Custom Monitoring Dashboards
We developed two focused reports – “Bad Data” and “Rejections” – enabling users to detect irregularities in job tasks, data rejections, and system-level issues through intuitive filters.
Lightweight, Scalable Architecture
The solution retrieves only the necessary data in real time, reducing system load and ensuring optimal performance even under high-volume demands.
The Results
Improved Visibility & Threat Detection
Alpha Bank gained immediate access to high-impact data insights, significantly enhancing its ability to detect data inconsistencies and potential cybersecurity threats.
20% Reduction in Investigation Workload
The automated platform reduced the manual effort required to investigate anomalies by 20%, freeing up resources for strategic analysis and response.
Faster, Smarter Decisions Across Teams
Real-time visualizations and simplified access to processed information empowered teams to make decisions faster and more confidently, increasing operational efficiency and data trust.
